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Mobility update: the outcome of my Guide Dog assessment

Since i last wrote a mobility update, quite a lot has happened. Last time I wrote, I’d had my mobility assessment with the instructor from Guide Dogs and she’d told me she felt I was more than ready for the next part of the assessment, where a GDMI [Guide Dogs Mobility Instructor] would come to my house and talk everything dog related. She advised I’d probably have to do a short handle walk, a walk where I hold the harness and the instructor walks as if they’d dog, and I command as if they are the dog. I felt a bit nervous about this as, 6 years ago when I had my first guide dogs assessment, that was one of the things they picked up on: that I wasn’t particularly vocal with the dog. At the time I was 14 and terrified; I was desperate for a guide dog for all the wrong reasons and absolutely heartbroken and gutted when, predictably, they told me I wasn’t ready yet. But I felt confident after this assessment; the woman had been more positive than I could have hoped she’d be. She said my mobility had come on leaps and bounds since she assessed me a year ago and that I’d finally done what she needed.

Unfortunately, at the next assessment, in mid October, things were very different. The tone of the whole thing was completely the opposite of that which I’d been thrilled about in July. The lady had filled me with so much hope and anticipation, which I hadnt dared to have before considering my previous negative experiences with guide dog assessments. Of course, in hindsight now I can absolutely understand why they made the decisions they did and I respect that; but I was so joyfully hopeful this time. Friends and family had been wholeheartedly encouraging me that this time, at last, I’d get the answer Ive been dreaming of for so long. Due to their unwavering certainty and the positive vibes I’d received after the assessment last time, I was quietly confident too, secretly hoping I’d get exactly what I was wishing for this time. But it didn’t work out that way. When the assessment started, we did a lot of talking; it was the instructor from the last assessment, a new GDMI I’d never met before and myself. Right from the beginning I was nervous; of course, even before they arrived I was nervous but as soon as they were in my lounge, an uncertainty I hadn’t had was with me. Once all the talking was done, during which I’d pretty much told them the full story of my experiences with Seeing Dogs, we went out for a route walk. As soon as the instructor asked, I knew things weren’t going as I’d dreamed; she wanted me to show them the route to the gym, which is my longest route and the one I learnt with John and Zena during our training and which became mine and Zena’s most used route. Slightly panicking, I grabbed my Trekker Breeze, praying they wouldn’t ask me to do it without it, and programmed in the route I needed. Thinking about it now, I might have been able to do the route without the Trekker – I did it so many times with zena – but I didn’t really want to take the risk. Plus, the difference doing the route with Zena and doing it with a cane is staggering.

The route went relatively well on the way there. They didn’t interupt or ask anything additional of me so I was able to concentrate on where I was going, with the additional landmark reminders from the Trekker as backup. They were reassuring and I was so glad I’d taken the risk of grabbing the Trekker. When we reached the gym, we immediately turned back around and headed home. On the return journey, I did do a short handle walk; it was terrifying. It’s so different from actually having a dog on the end of the harness and commanding a GDMI who is currently assessing whether you’re good enough for a dog you know 100% you want and need.

When we got home, they told me the verdict. Of course I wasn’t ready for a guide dog yet. Of course I dint have enough routes. My workload was nowhere near enough for a young lively new guide dog. I didn’t go out anywhere near as much as I needed to myself to enough different places to be ready for a dog. Secretly, I’d been expecting these comments. Although everyone else had been overly positive, a little secret part of my brain had been dreading they’d say all this. What came next was what I hadn’t expected. They had received comment back from Seeing Dogs, from John in fact, discussing my partnership with Zena. John had basically said that he thought I’d given up too soon, that my handling hadn’t been right and that due to my lack of routes Zena had gotten bored and therefore the partnership had crumbled. But according to him, if I’d tried harder or persevered longer, it would have all worked out. What I was experiencing was merely teething issues which every new partnership experiences for the first year after qualification. In a nutshell, it was my fault and I shouldn’t have quit. When I defended myself, trying to explain the severity of the issues I’d faced and the lack of support from the charity I felt I’d experienced, the GDMI said that I could experience any or all of these problems with one of their dogs, that usually many new owners do face these problems at the beginning of the partnership. I tried to counter that I didn’t feel the frequency of the occurrence of the problems were as bad with all new partnerships to what I had with Zena. Ours was pretty much a daily struggle with no high points.

They explained that due to my lack of routes and the comments from John, they had concerns about putting me forward for a Guide Dog. They explained again that I could experience any of the issues or even all of them with a new dog and because I’d given zena back, how would they know that I’d persevere with a new dog? Of course they didn’t actually say it like that but that was the message. Also, I needed to consider whether a dog was for me. They said that they felt I’d been given many opportunities to improve my amount of routes and hadn’t taken them. They said that of course they could appreciate there were two sides to every story where mine and Zena’s partnership was concerned but they couldn’t pretend that John’s report hadn’t given them worries.

So they left me with two options to think over. They said that if I felt after all this that actually a guide dog wasn’t for me right now I could close my application and reapply at a time when I did feel a dog would suit my lifestyle. Or, if I wanted, the instructor would put me forward for a My Guide application again and I could spend time working on my routes to create a large enough workload for a guide dog. The instructor said that if I chose My Guide then she’d contact the leader of Southampton’s My Guide service immediately so that I could be put forward for a new application. As before, she complimented my much improved long cane skills, saying how much more confidence I seemed to have whilst using it than she had seen the previous year. The GDMI added that I’d done a really good job correcting my own orientation errors along the route and that she felt it was a really good route. We did a lot of talking about how many routes I have. I explained how since the instructor had assessed me the previous year, I’d learnt a lot of new routes: the gym route (30 minutes there, 30 minutes back), the library route (a really recent learn, 20 minutes there and the same return), the routes on the bus both into Woolston our local small shopping street and into our main city centre, the route from Woolston on foot to my doctor’s surgery and pharmacy, and the locations of several shops both in Woolston and the city centre. Over the last year, I’ve personally felt I’ve made massive leaps and bounds in my mobility independence. I had a guide dog and despite the fact that she wasn’t a Guide Dogs dog and wasn’t the best working dog, she meant that I did my level best to leave the house daily more than just to put the rubbish out. This, for me, is huge! The addition of all the new routes is even more amazing progress. In 2016, it took me several months to learn the route to the local shop which is 5 minutes away from my house. But since then I’ve learnt routes that are lengthy, or lengthy in my book. Nowadays, I regularly meet up with my friend Josh, catching the bus into the city centre and going for lunch with him. That’s usually once weekly. And then most Tuesdays I take the bus into Woolston to have coffee and do a little shopping with my grandparents. Before Zena gave me that confidence, I’d never have dared.

This was all explained to the instructor and GDMI and although they seemed pleased that I’d made that progress, it was clear it still wasn’t enough. When discussing the My Guide option, we sketched out what I could accomplish with a volunteer’s help. We wrote out a list of routes I had in mind to try out and the lengths of each of them. Once we’d established this, the instructor and GDMI agreed that all of these combined would most definitely create a large enough workload for a guide dog but it was up to me whether I felt it was worthwhile putting that effort in, whether I thought creating that kind of work for myself was necessary right now and whether a guide dog would benefit my life. As they left, the instructor said to mull things over for a little while and let her know when I’d made my final decision.

To say I was crushed was an understatement. After all the hard work I’d put in learning new routes and still trying my best even after giving Zena back, I’d hoped I’d get a better answer than that. Right there and then, I couldn’t really think or feel anything, except shock that it hadn’t gone better and at what John had told them. As promised, as soon as the women had left, I ran upstairs and rang my sister Imi. In all of this guide dog mess, I have always had three solid figures in my life who I could rely on for sound advice and honesty. Of course my parents and wider family have been supportive too but the three main people, without whom I wouldn’t have pulled through all this, are Imi, my wonderful fella Kieran and my ex cricket captain and all round blindy hero Tiny. Of course, being Guide Dog owners themselves, Imi and Tiny have a whole host of knowledge and experience about Guide Dogs to fall back on when helping me out. As for Kieran, well, he’s my rock and always there for me no matter what, even when I’m wrong. The support of these three people in my life is utterly priceless to me and I can’t reiterate often enough how I wouldn’t have gotten through the worst times along this journey so far without them. Hence why Imi was my first port of call. To be fair, all she got when she answered the phone was a sudden gabbled statement of “I haven’t got enough routes and I’m not ready” before I burst into uncontrollable sobs. I say this not to be dramatic but because it was true. Poor Godwin probably thought things were a lot worse than they were because I don’t think shes ever heard me cry like that. Haltingly, I managed to tell her the full account of the morning’s events. The parts we focused on were the open option for My Guide and what John had told Guide Dogs in his report about me. Imi couldn’t believe how horrid he’d been; she saw mine and Zena’s partnership with her own eyes when we visited her in April so knows first hand how bad things. We’re. In fact, it was she who alerted me to some of the issues I hadn’t realised we were having. Eventually, we summarised that I needed to think what I wanted but that the My Guide offer was a fair one and definitely one I should take if I wanted to pursue getting a dog. However, I was so messed up about the whole thing that right there and then I wasn’t sure what I wanted. After everything John had told them, my worst fears seemed to be coming true. Maybe I’d been a bad owner. Maybe I shouldn’t have a guide dog. Maybe I didn’t need a guide dog and was again making up reasons why I should have one. The only solid argument I had for this theory was that however bad mine and Zena’s partnership had been, it improved my life dramatically. I was leaving the house with confidence and feeling good about my mobility. Yes, we had mountains of issues and these in the end made me decide that the partnership couldn’t work, but if nothing else, Zena proved how much guide dog mobility can enhance my life. That, above all my other insecurities and worries and uncertainties, makes me positive sure a guide dog is for me. At the end of mine and Imi’s call, I wasn’t feeling much better. But I was trying to take her level-headed logic and calmness on board.

Later, I spoke to Tiny on the phone. He was equally surprised about the outcome of the assessment. Above everyone else, he’d seemed the most certain for me that I’d get the answer I wanted. But as always he is my voice of reason. He knew what I needed to do before I really did. He knew I needed to reapply for My Guide, get all the routes I had in mind under my belt and then go back to the instructor and show what I’d accomplished. With all the routes I had in mind, I’d surely have a big enough workload then. He said that what John had said was unfair. He told me to give everything a lot of thought, at least sleep on it, before I decided what I was going to do. But we both knew what I was going to do. Tiny is always right.

As for Kieran, well, he was my comfort blanket, he said all the things I wanted and needed to hear. Over the following few days, gifts of my favourite sweets arrived in the post: 3 large boxes of Cadbury’s milk tray, a big bag of jelly tots and a box full of packets of love hearts. Although unnecessary, these gifts fulfilled their purpose; they cheered me up. Kieran hasn’t always fully understood my motives for being so persistent about wanting a guide dog. But he understands now;he knows for me a guide dog is my preferred mobility aid and that to me guide dog mobility feels almost natural, an extension of my arm the way his cane feels to him. And so his support is unwavering.

After giving it some thought and taking everyone’s comments on board, I’d made my decision. Like I’d thought that day on the phone with Tiny, I knew I was going for the My Guide option. Guide dog mobility improved my life that much that I felt giving up now wasn’t an option, especially when there was an open door of help to enable me to be ready for a guide dog available. Why would I slam that door? It’s the only available avenue to getting a guide dog left to me. I took the cheater’s way out with Seeing Dogs and look where that left me? Missing a dog that I loved with all my heart but who just wasn’t cut out to be a guide and who I’ve had nothing but abuse about from the charity she came from. I don’t regret having Zena in my life and I never could but the backlash and consequences of that that I’m now facing somethimes make me wonder whether it was worth it. The only positive I really got out of it is proof that guide dog mobility is the right thing for me. The pleasure of having Zena as my companion for 5 months was obviously a massive bonus and she taught me loads of vital dog ownership lessons, mainly to be patient when things aren’t going your way.

With Imi’s help, I sent an email to the instructor stating what I wanted to do. I told her I wanted to reapply for My Guide with the sole aim of learning all those routes we’d outlined in the meeting to then be reassessed for a guide dog. We also asked for clarification on just how many routes I needed to learn to have enough to form a decent workload for a dog. It was agreed that the ones I had in mind plus the additional ones I already knew would be enough. While I’d been thinking all this through and corresponding via email, my dad had already volunteered his services for helping to teach me routes. He already had one in mind: the route from home to a news agents. It takes a good 35-40 minutes to walk there from home but it builds on my existent route to the gym. Over the following few weeks, dad taught me this route as promised and I realised it was a very valuable route to have. Not only was it just an extension of an existing route I know solidly but it is also a convenient little shop to go to and it also passes a big park, perfect for free running. In fact, it’s the very park John and I used during training to free run Zena. I stopped using it because it became too much of a distraction for her whilst working on route to the gym. I felt this was a big accomplishment of mine and dad’s because really I’d learnt the routes to two new places. Although only additions to the existing route, still two new destinations and quickly learnt and memorised.

I was quickly contacted by the leader of My Guide, who did the application there and then over the phone. As soon as she’d completed the online form, she said she already had a volunteer in mind and could she come the following Wednesday so I could meet them and decide whether I thought she could help me. This took place in mid November. The lady’s name was Jenny and she’s helped others learn routes in the past. We discussed what I needed to do and then did a little walk outside. We just walked to the local Co-op and then came back. Jenny and I both said we were happy to work together and she seemed quite optimistic about achieving my route aims, the leader said she’d phone back in a couple of days and check with each of us that we were happy to go ahead and then fill out the appropriate paperwork so we could get started. A week later, she contacted us both by email to say we were a successful match and could start work together. That very evening, Jenny phoned me to arrange our first session. We agreed on the 7th of December at 10am with the plan to start my first new route, the longest of them all: the big walk into Woolston.

So eventually, the result was positive. I was matched with a volunteer swiftly and a plan put in place for me to learn new routes that would build up into a big enough workload for a guide dog. My aim currently is to take 6 months to learn all the routes I need. I’m not the quickest at picking up routes but am hoping 6 months will be long enough for me to be competent and confident with all the routes outlined in mine and Jenny’s action plan. That is the aim. Then, I’d like to be reassessed by Guide Dogs shortly afterward and then put forward for the waiting list. I hope by persevering with this and learning all these new routes that I can prove to Guide Dogs and anyone else that I’m committed to being a guide dog owner and committed to making any future partnerships I’m lucky enough to have the best they possibly can be. If all this hard work doesn’t show that I’m totally serious about owning and working a Guide dog then I don’t know what will.

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Mobility Update 27 July: Guide Dogs mobility assessment

Last week, I received a call back from one of Guide Dogs’ mobility officers to ask when I was available for my Guide Dogs mobility assessment. We agreed on this Tuesday, July 25th, at 10am. I was nervous even on the phone. The instructor who was coming out to see me was the lady who had dealt with my case before I contacted Seeing Dogs and who, at that time, said she felt then wasn’t the right time for me to have a dog and that I needed a lot of route training before I’d be ready. Then, we agreed on a My Guide partnership, whereby they’d match a volunteer to me to help out with whatever I needed, which in my case was route training. Unfortunately, before I was suitably matched to a My Guide volunteer, John from Seeing Dogs had told me that Zena was a successful match. Of course, as someone who has always desperately longed for a guide dog, I was hardly going to take the opportunity of more cane training over the offer of a dog. However, as I soon discovered on Tuesday, I was wrong to be worried about seeing this particular instructor again.
I knew I’d have to show her one of my routes and I hoped, even though she’s seen it once before, she’d be happy with the simple route to my local Co-op. Luckily, a lot of discussing was done before we set out for the actual mobility part of the assessment. Mostly, she wanted to know what routes I currently have and use, whether they’d improved since we last met and what had happened with Seeing Dogs. Before Tuesday, I’d had advice from everyone about what I needed to say in order to prove that I have enough of a workload now to need a dog and that having a dog for me works so much better than a long cane. I explained all about Zena and what had happened regarding Seeing Dogs. I told her that I felt there needed to be more support and that for me Zena was totally the wrong match. I tried not to linger over all this for too long, instead emphasising how often I used to take Zena out and all the places I could go to with her. I made it quite clear how much more confident I felt with a dog in place of a long cane and how I felt able to get out of the house whenever I wanted to. She knew, from interviewing me last time I applied for a guide dog, that this was all a massive improvement on where I was 18 months ago.
Even before we went out for the long cane demonstration, she told me that she would be putting me forward for a guide dog assessment. This is the next step towards actually getting a dog. An assessor comes out to your house and discusses everything to do with owning a guide dog as well as making you walk with the handle of a harness, to judge your reactions and posture I think. This is when you can specify whether you’d prefer a particular breed, colour or gender of dog. As I commented when she was explaining all this, I’m not going to be disclosing any preferences. As long as the dog is matched appropriately and correctly, I’m not bothered if its female or male, Labrador or Shepherd, or golden or black. As long as our partnership is based on professional judgement, it doesn’t matter what kind of dog I get.
I was really surprised to discover that the long cane part of the assessment went really well. The instructor said that all aspects of my mobility had improved massively and when we arrived back at mine, she said that this was what they needed, that she hoped I understood now why they had to say no last time. If she’d said no tis time too, I don’t think I’d ever had agreed with her. But I do; I get it completely. I needed more routes. I needed more confidence. And it’s John and Zena I have to thank for that. I don’t think I’d ever have accomplished it so well with a cane. The assurance I have that a Guide Dog is the right mobility aid for me has made me determined to have one; and I’d never have known that for sure without the 5 months I spent with Zena.
So the next step from here is the Guide Dog assessment. The instructor told me to wait 8 weeks to hear from someone. If time stretched on longer than 8 weeks, I am to contact them immediately to hurry them up. If I am successful at the Guide Dog assessment, I’ll be put on the waiting list for a dog. As a side thought, I asked if I’ll be able to have further help to learn routes while I’m on the waiting list and the instructor reassured me by saying I could. Although I’m happy with how much progress I’ve made with routes in the last year, I’d still like to add more to my growing list. The more routes I have, the more I have to keep a dog busy. It has to be said, though, that I couldn’t have hoped for more from this assessment. I was absolutely terrified about it before it happened and afterwards I couldn’t have been happier but more shocked about the outcome. There isn’t a better option than what i’ve come out of it with.
My homework, while I wait for my Guide Dog assessment, is to do the routes to the leisure centre and the library independently with my cane. I’ve never done this before so it’s quite a challenge to be presented with. I’ll do it, though, at some point. I’ve asked my dad to do the leisure centre route with me so that i can log it onto the Trekker Breeze before approaching it alone. It’s not that I don’t think I can do it, it’s just that having the Breeze as backup is a big reassurance. Anyway, as I have two months to get it done, I think it’s ok to take an extra precaution with it.
So I’m on my way towards getting my very own Guide Dog. One more assessment, which everyone seems quite confident I’ll pass, then hopefully a match, then training and then hopefully freedom, even better freedom than what I had with Zena. I’ve been warned that the Southampton waiting list for a dog is currently 18 months so it could be quite sometime before i get that freedom. It’ll be worth it when I do though. Next stop guide dog assessment.
I just want to thank everyone who supported me in the lead up to Tuesday and who greeted my amazement at the outcome with enthusiasm and positivity. I wouldn’t be in this position I am,having the confidence and determination to continue with the guide dogs application process if it wasn’t for your support. Lets hope that I can get through the Guide Dog assessment successfully and be put on the waiting list. I don’t think I’ll believe it’s true if I’m that lucky. But I’m hopeful, really hopeful that this time everything is going to work out in my favour. I mean, if Tuesday is anything to go by, I really am going to be very lucky.